At True North Imaging we are committed to ensure that all patient complaints are dealt with thoroughly and promptly.
If you have a complaint concerning the care you received or in regards to the operation of our clinic please feel free to contact our Management Team by email at email@example.com, or feel free to give your details to one of our staff members who will pass on your information to the Management Team.
All written or verbal complaints will be investigated and a response will be provided back to you within 10 business days. (If the complaint alleges harm or risk of harm it will be dealt with immediately)
If for some reason you are not happy with the resolution of the complaint, or if you feel we have not dealt with the complaint in a timely fashion, it is your right to bring your complaint to the Patient Ombudsman under the Excellent Care for All Act, 2010.
Mail: Box 130, 77 Wellesley Street West
Toronto, ON M7A 1N3
Toll Free: 1-888-321-0339
True North Imaging has conveniently-located clinics across the GTA and Kitchener-Waterloo region, with the corporate head office in Thornhill.FIND A CLINIC
At TNI we are committed to providing our staff with a warm and collegial work environment.VIEW JOB POSTINGS
We have the most up-to-date equipment for performing sophisticated diagnostic services set in a comfortable and convenient environment.LEARN MORE
NEWS & UPDATES
At TNI, we're always adding new services and locations. Find out about the latest news, hours of operation and events.WHAT'S NEW