× Notice

Due to a Province wide X-Ray Technologist shortage we have had no choice but to temporarily discontinue X-Ray services at some of our clinics in the KW Region. Please be assured that we are working tirelessly to correct this situation in order to resume regular services at all of our locations. Please be advised that wait times are longer than normal. This will be in effect until futher notice.

Alert : Waterloo X-Ray and Ultrasound at 65 University Avenue in Waterloo will NOT be performing X-Ray studies from December 20th, 2024 to December 30th, 2024.

Please Note :

The following clinics are presently not performing X-Rays : Coronation X-Ray & Ultrasound.

The following clinics require an appointment for X-Rays : Sheppard X-Ray & Ultrasound and Midtown Diagnostic Imaging.

We continue to offer full services at all of our other locations.

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Physician Survey

At True North Imaging, we’re always striving to provide the best possible imaging services for physicians and patients alike. That’s why your feedback is important to us. Not only do your comments help us with our continuous improvement efforts, they also ensure that we are in compliance with the CPSO IHF Clinical Practice Parameters & Facility Standards for Diagnostic Imaging. Please take a few moments to fill out this survey, so we can serve you even better.









    Please rate the following on a scale of 1 to 5:
    1: Does not meet Expectations / 5: Exceeds Expectations

    1.Appointment wait times are within reasonable limits

    2.Urgent and STAT cases can be accommodated as needed

    3.I receive routine reports back within an acceptable amount of time

    4.Reports are concise and comprehensive

    5.When necessary, I am able to consult with Radiologists

    6.STAT, urgent and verbal report requests are provided in a timely manner

    7. I am informed of any unsuspected or critical findings in an appropriate way.

    8.The requisition form is clear and easy to use

    From time to time, our Radiologists or staff may want to contact your office to discuss a patient's history, exam indications or share with you a critical or urgent finding. Could you please provide/confirm a direct phone line that we may use for this purpose?



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